Good managers know how to control and improve an operation.
Every page in "Management in a Nutshell" relates either to control or improvement or both.
Why?
Because control and improvement are the underlying reasons for having a manager. Control gives a company consistently good results and improvement gives a company better results.
Whether the manager is an accounting manager, production manager, quality manager or any other manager, he should have part of his attention focused on getting control and improving his operation.
Through control, a manager gets good results out of his operation. Through improvement, a manager gets better results.
We can help managers understand how these two goals are achieved by knowledgeable managers.
